Our professional counselors, consultants, researchers, and trainers can help in many ways. We not only assist in times of crisis, but we believe strongly in the value of helping people cope with the everyday challenges of life.

Our core Employee Assistance Program (EAP) services include:

• 24-hour-a-day emergency response through 1-800-344-1011.
• Access to all services by a toll free telephone call or through our web site
• High quality, short-term counseling for individuals struggling with any type of personal crisis.
• Help for employees and managers coping with organizational change.
• Evaluation, referral and case management for mental-health or substance-abuse treatment.
• Crisis response/counseling in the case of a natural disaster or traumatic workplace event.
• Consultation for managers about ways to handle difficult or troubled workers or special workplace challenges.
• A proprietary data system to alert managers to trends and issues that are affecting their employees. This information is presented in a way that preserves employee confidentiality.

If your company choose our enhanced package of integrated employee services, your employees will also be able to obtain:

Childcare consultation and referral

Consultation with a childcare specialist to assess the employee's needs.

• Unlimited referrals to family day care, childcare centers, in-home and after-school care, back-up care, summer camps, school vacation programs, independent schools and more at any U.S. location.
• Resource kits
• Up-to-date profiles on all providers.

Eldercare consultation and referral

Consultation with highly trained eldercare counselors to discuss options and strategies for aging family members.

• Unlimited referrals to home health services, homemaker services, legal/financial assistance, nursing homes, senior centers, retirement communities, assisted living facilities, support groups, companion services, and more at any US location.
• Up-to-date profiles on all providers.

Work-Life resources

We can help your employees find:

• House-cleaning services
• Pet-sitting services
• Grocery delivery
• Dry cleaning pick-up/delivery
• Physicians and dentists
• Health & fitness programs
• Home improvement specialists
• Relocation information

Legal services

Telephone access to an appropriate attorney in the employee's home state free of charge for advice on personal (not employment-related) problems such as:

• Divorce
• Drunk driving
• Bankruptcy
• Domestic violence
• Wage garnishment
• Unpaid child support
• Consumer matters

Referrals for a face-to-face consultation with an attorney matched by location and legal issue are also available. Affiliated lawyers have agreed to provide the first half-hour of consultation at no charge and to reduce their customary fees by 25 percent thereafter.

Financial services

Telephone consultation with certified financial planners, counselors and advisers about issues such as:

• Debt
• Budgeting
• Retirement planning
• Investments
• Taxes
• Financial planning

Consulting services

The principals and other specialists at Comprehensive EAP are available on a consulting basis to help companies with issues such as stress management, workplace violence, sexual harassment, drug free workplace, team building, conflict resolution, and managing the troubled employee. We not only advise companies about how to respond appropriately once an incident has happened, we specialize in crafting prevention and training programs designed to improve employee well being and productivity.

Wellness Coaching Services

Wellness coaching via phone or instant messaging by trained specialists qualified to assist with weight management, nutrition, exercise, and specialty/chronic conditions.

• Personalized Wellness Growth Plans
• Educational materials on fitness and health-related topics
• Online wellness programs available 24/7
• Online articles and tools including more than 40 questionnaires and health profiles, multi-media instruction, diet and fitness tracking tools, and downloadable tipsheets
• Online journaling on wellness goals; Internet live radio educational sessions and more
• Secure personalized Web portal used to communicate with Wellness Coach

Redefining employee assistance

While we are large enough to offer a complete array of employee assistance services anywhere in the country, we take great pride in being flexible enough to respond quickly to our clients' needs. This means developing new resources, when necessary, to solve a particular problem rather than trying to make it conform to a standard package of services. We can promise this customized approach because one of our principals will manage your company's program. While we are capable of offering a complete array of employee assistance services anywhere in the country, we take great pride in being small enough to respond quickly to our clients' needs. This personalized approach means we are continually seeking new clinical, training, consulting, and referral resources for you and your staffers. We do this because we believe every extra step we take to help your staffers also develops the core capacity of our business.

EAP Confidentiality Policy

For a detailed explanation of how we treat and protect client personal information, please see our Notice of Employee Assistance Policies and Practices to Protect the Privacy of Your Health Information.