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Frontline Managers, People Skills & EAPs: A Winning Formula for Improving Employee Engagement
What happens when you have a winning product and/or business strategy but your managers have poor people skills? Lost opportunity is what happens. Failure to capitalize is what happens. Your business loses is what happens. Even the best business strategies do not...
Faking It: An Essential Management Competency
In our culture, which extols the merits of authenticity and transparency in everything from TED talks about leadership to advertisements for our food, it may seem a bit contrarian to make a case for the virtues of faking it. But I’d like to try. Suppose you are the...
Memory, Motivation & Wellness
We are forgetful creatures. I’m not referring to the “senior moment” variety of forgetfulness. I’m talking about the habitual forgetting that takes place in the midst of everyday life challenges and stresses, when we “forget” to make those choices that we know will...
Seven Resolutions Worth Keeping in 2015
If someone foolishly launched into a litany of excuses and rationalizations around my former colleague Nancy, she loved to proclaim: “If wishes were dishes, the whole world would be a kitchen.” Invariably, she would follow up with an emphatic and melodic: “Woulda!...
Preventive EAP
Employee Assistance Programs (EAPs) provide organizations and their employees an array of counseling and supportive services to address the negative effects of workplace stress. This is an extremely important mission, and EAPs are uniquely positioned to deliver on...
What Organizations Could Learn from Employee CAT Scans
Advances in brain imaging technologies are extending the reach of scientific comprehension into the complex and fascinating recesses of human motivation. By studying detailed pictures of the brain’s responses to different situations neuroscientists are changing our...
Empowering Employees for Success and Well-being
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