Apr 6, 2016 | EAP, Leadership, Motivation, Productivity
I can’t cite a source for the widely circulated statistic that “ten percent of conflicts are caused by a difference of opinion and 90% are caused by tone of voice” but my EAP consulting work supplies a steady stream of examples demonstrating the primacy of emotional...
Jun 10, 2015 | Leadership, Motivation, Productivity, Training
Many organizations try to boost employee productivity by using traditional analytic approaches which focus on strategic planning, goal setting and process efficiency measures. These methods reflect the belief that better systems, planning and processes lead to better...
Apr 8, 2015 | Leadership, Productivity, Training
What happens when you have a winning product and/or business strategy but your managers have poor people skills? Lost opportunity is what happens. Failure to capitalize is what happens. Your business loses is what happens. Even the best business strategies do not...
Feb 26, 2015 | EAP, Health & Wellness, Leadership, Motivation, Productivity, Stress, Training, Work-Life
We are forgetful creatures. I’m not referring to the “senior moment” variety of forgetfulness. I’m talking about the habitual forgetting that takes place in the midst of everyday life challenges and stresses, when we “forget” to make those choices that we know will...
Oct 22, 2014 | Motivation, Productivity, Training
Advances in brain imaging technologies are extending the reach of scientific comprehension into the complex and fascinating recesses of human motivation. By studying detailed pictures of the brain’s responses to different situations neuroscientists are changing our...