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The Perplexing Truth About Working Long Hours
A recent article in the New York Times detailing the arduous demands Amazon places on its employees has put a spotlight on the subject of working long hours. The authors contend that Amazon, an amazingly successful company well on its way to become the world’s first...
The Connection Between Management Talent & Employee Performance
Many organizations try to boost employee productivity by using traditional analytic approaches which focus on strategic planning, goal setting and process efficiency measures. These methods reflect the belief that better systems, planning and processes lead to better...
Frontline Managers, People Skills & EAPs: A Winning Formula for Improving Employee Engagement
What happens when you have a winning product and/or business strategy but your managers have poor people skills? Lost opportunity is what happens. Failure to capitalize is what happens. Your business loses is what happens. Even the best business strategies do not...
Faking It: An Essential Management Competency
In our culture, which extols the merits of authenticity and transparency in everything from TED talks about leadership to advertisements for our food, it may seem a bit contrarian to make a case for the virtues of faking it. But I’d like to try. Suppose you are the...
Memory, Motivation & Wellness
We are forgetful creatures. I’m not referring to the “senior moment” variety of forgetfulness. I’m talking about the habitual forgetting that takes place in the midst of everyday life challenges and stresses, when we “forget” to make those choices that we know will...
How to Build a Smarter Team
Meetings are important. For better or worse, most organizational decisions are still made in groups. Meetings are a ubiquitous element of organizational life even as teams are now often geographically dispersed and collaborating online as well as in person. A...