Faking It: An Essential Management Competency

In our culture, which extols the merits of authenticity and transparency in everything from TED talks about leadership to advertisements for our food, it may seem a bit contrarian to make a case for the virtues of faking it. But I’d like to try.   Suppose you are the...

Seven Resolutions Worth Keeping in 2015

If someone foolishly launched into a litany of excuses and rationalizations around my former colleague Nancy, she loved to proclaim: “If wishes were dishes, the whole world would be a kitchen.” Invariably, she would follow up with an emphatic and melodic: “Woulda!...

Preventive EAP

Employee Assistance Programs (EAPs) provide organizations and their employees an array of  counseling and supportive services to address the negative effects of workplace stress. This is an extremely important mission, and EAPs are uniquely positioned to deliver on...