Apr 6, 2016 | EAP, Leadership, Motivation, Productivity
I can’t cite a source for the widely circulated statistic that “ten percent of conflicts are caused by a difference of opinion and 90% are caused by tone of voice” but my EAP consulting work supplies a steady stream of examples demonstrating the primacy of emotional...
Mar 23, 2016 | Leadership, Motivation, Productivity
We spend a high percentage of our waking hours interacting with our work colleagues. Conventional wisdom has it that coworkers don’t have to like each other; they just need to do their jobs. According to some very interesting research coming out of Carnegie-Mellon and...
Sep 9, 2015 | Leadership, Motivation, Productivity, Stress, Work-Life
A recent article in the New York Times detailing the arduous demands Amazon places on its employees has put a spotlight on the subject of working long hours. The authors contend that Amazon, an amazingly successful company well on its way to become the world’s first...
Mar 5, 2015 | Leadership, Motivation, Training
In our culture, which extols the merits of authenticity and transparency in everything from TED talks about leadership to advertisements for our food, it may seem a bit contrarian to make a case for the virtues of faking it. But I’d like to try. Suppose you are the...
Feb 26, 2015 | EAP, Health & Wellness, Leadership, Motivation, Productivity, Stress, Training, Work-Life
We are forgetful creatures. I’m not referring to the “senior moment” variety of forgetfulness. I’m talking about the habitual forgetting that takes place in the midst of everyday life challenges and stresses, when we “forget” to make those choices that we know will...
